unit 27 p2

UNIT 27 P2

Describe the requirements for a healthy and safe workplace, as applied to the physical environment and equipment used, in a selected business

JCoSS must ensure their workplace is safe and secure to have staff working in it and students learning in it. In order to do this they have to follow a load of regulations to ensure the workplace is hazard free. Within the science department, there are around 8 teachers with the head of the facility being Mr Salbastein, and he is is in charge of looking after his department and dealing with any enquiries or problems they have. However, Mr Salbastein has to report to the health and safety team with any enquiries to the staffs health or safety within the science department.

Physical Environment 
Falling objects- No heavy equipment or equipment that can cause an injury is kept anywhere that it could potentially fall from this is too ensure that it doesn't hit anyone or cause an accident. The science department ensure any of the equipment that is kept above ground level, that is hazardous, are kept away in drawers or shelves which are secure and protected with glass doors however they are not high enough to fall and hurt anyone. The science department keep all the heavier pieces of equipment nearer to the ground to prevent falling objects. When the teachers or students place the equipment back in their places, they need to make sure they use careful consideration when stacking or moving them to prevent them from breaking or falling. Another way the science department secure equipment is by stacking them up against a wall in the classroom.

Hand tools- Equipment such as tweezers, are kept away in drawers in each classroom to ensure they are not in the way of anyone or just lying around waiting to cause an injury to anyone. When used, teachers in the science department supervise the students to ensure they are handling them correctly and safely and not harming themselves or others. When using hand tools, the science department teachers and students wear protective clothing to protect themselves as they can potentially cause severe damage.

Moving objects- The technicians use trolleys to transfer substances and chemicals between classrooms and the office, these can be a hazard because people can trip over them and fall and have an accident. The science department ensure they are kept at the front of the classroom away from where anyone needs to walk to avoid an accident. Another way in which the science department deal with moving objects is by filling out a risk assessment to consider all areas of the workplace where anyone can get hit. By doing this it helps to identify the risks that could happen and eliminate them before anyone gets harmed.

Sharp edges- These are a massive hazard in the science department because anyone could walk into them and get an injury. The science department ensure that every corner of every desk is not close enough to a wall in order for their to be enough room for someone to walk past without touching the edge of the desk. Also, JCoSS buy desks which have rounder edges on them rather than really pointy edges of the desks which are a huge danger, this means that they are less likely to injure someone however, there is no need for anyone to have to come into contact with a sharp edge because the science classrooms have been designed to make sure there is enough room to walk through without touching the edge of the table.

Trailing leads- These can cause students and teachers injuries because anyone could trip up them and cause a serious of injuries such as tripping over a lead then spilling a harmful liquid and this going in someones eye which can cause 3 serious and ever fatal accidents. The science department understand how important it is to keep long leads away from the floor to avoid people tripping over them. They also ensure they are tied up once used and kept located in a box at the front of the classroom where they should be returned to as soon as somebody uses them to ensure they are not being a risk to anyone. JCoSS make sure their students tie the leads up and keep them all tightly together at their place of work (their desks) before walking across the classroom to place them back in the box to not potentially cause a hazard whilst walking.

Damaged items- The science department provide specific bins for damaged pieces of equipment such as beakers or test tubes however, if a piece of equipment breaks or is damaged such as a bunsen burner or a plug socket, then this has to be immediately reported to the teacher and they have to fill out a risk assessment for the piece of equipment to record what broke to keep a record of it for health and safety and to replace the item. The science department make sure nobody walks near a damaged item or the area it is in to ensure no-one is harmed by it to prevent a person being harmed. The teacher will call a technician to come and clean up the damaged or broken item and remove it from the workplace to prevent an accident to someone.

Evacuation assembly areas- The science department ensure every student and teacher know exactly where to go in case of an emergency or a fire to prevent anyone getting hurt if one occurs. The teachers at JCoSS who teach in the science department are trained effectively in the event of an emergency and know the procedures such as using the emergency alarm glass and where to go to if the alarm goes off. JCoSS provide practice evacuations in order to get everyone prepared for a real one in case it happens and the teachers have to act professional and act as if it was the real thing in order to test how long it would take everyone to get out of the building and see if any hazards occur on the way out to eliminate them in time for the real one. In the science department their are various evacuation exit points to go out of, and in each classroom their is atlas two doors in which leads out to the outside of the school which leads you to the schools evacuation assembly point. They are also trained in how to deal with disabled students in case of an emergency and how to get them to evacuate.

Site building works- JCoSS occasionally have building work occurring on site and this could potentially be a risk to students and teachers. Although, JCoSS and the science department individually have ways in which they prevent hazards from happening. One is by completing risk assessments each time their is building work happening on site to spot all the risks and make sure they don't happen and to know how to deal with them if they do happen by any reason out of our reach. Hazards are also prevented by workers wearing protective clothing to protect themselves and staff and students. Gates and signs will be put up near to block off the specific area in which the building work is happening to protect people from entering a unsafe area. Risk assessments plus fixed assessments for building sites need to be completed to view what hazards could potentially happen and to think of ways in order to stop them from happening.

Off-site work- This is when staff work off side and they aren't working in the science department. When this happens, risk assessments need to be taken to assess any risks that could potentially happen before going to work off-site. The science department deal with any problems that could occur before going to work off-site to make it a safe environment to work in.

Organic infestation- Examples of organic infestations are things such as damage materials, contamination of food, infection hazards etc. The science department ensure organic pests such as foxes, ants, wasps, bees, cockroaches, houseflies and more don't cause harm to anyone in the science department by making sure all windows and doors are shut at the beginning and end of each lesson to ensure no pests can get in. If there were pests within the science department, it would show a lack of poor hygiene and health and safety procedures and this would look bad when ousted visit as they are not following health and safety regulations and keeping the school clean and a safe environment. The science teachers ensure safety regarding organic pests in their classrooms, because they have a duty to manage these organic pests and if they see any in the science department they are to report them immediately to a technician and they will deal with them as they could be poisonous and dangerous. Another way they deal with these pests are by covering any chemicals and substances that get brought into the classrooms so that they cannot get into them. Any spillages that occur in the science department and classrooms are to cleaned up efficiently to avoid any pests gathering round. These pests won't come into JCoSS, especially not the science department because they keep it clean and cover up any leaks and water damages to avoid pests. The science department put in traps for pests in the classrooms but they are kept away from reach so nobody can touch it,

Vermin infestation- These pests are known as fleas, mice, rats etc. If these pests got into the science department they could cause serious damage to people or if they touch substances and chemicals, this is a serious issue. The science department prevent these pests coming in by keeping a clean and hygienic environment by cleaning the classroom throughly, including the sinks cleaned every morning and afternoon and hoovering the rooms. They also avoid having these pests in the department by locking the doors and windows frequently to avoid them escaping in. These pests should be avoided at all costs because they can cause a lot of damage, not just to people but to equipment, electrical supplies, water supplies etc.  However, if any of these vermin pests do come into contact with the science department and any classroom, the teacher has to report it so that the health and safety team can then get infestation specialists in to deal with it efficiently.

Dampness and mould- This is prevented in the science department by cleaning the classrooms and offices every day using special cleaning products and hoovering to keep it clean. Also, by cleaning out the bins frequently help to reduce the risk of getting mould in the science department. The science department do not keep a messy and wet equipment such as paper towels in the sink to create dampness because this is unhygienic therefore JCoSS avoid dampness and mould in the science department. Another way the science department ensure dampness and mould doesn't occur is by having good ventilation as windows and doors get opened so mould doesn't encounter in a stuffy room because air gets into the room often. If there is dampness and mould, this will affect people because it can cause allergies and heighten peoples asthma as well as cold like flu symptoms and respiratory problems.

Chemicals- These are a big part of the science department because they use a lot of hazardous chemicals and substances in their lessons therefore this could cause a lot of issues but JCoSS's science department makes sure no dangerous occurrences happen. They do this by the storing the chemicals suitably in the technicians room, out of reach from any student or staff so they cannot play around with it as they do not know the dangers of each chemical. They also ensure staff know how to take delivery of harmful substances and know how to separate the different chemicals from one another. JCoSS have trained their staff to be able to prevent leakages with a set of regulations when handling substances however, if a spillage does occur they know how to handle it and what protective clothing to wear in order to protect themselves such as a face mask, gloves, boots etc. The staff know how to dispose of the substances correctly which is another way they ensure a healthy workplace in the science department. All the flammable materials in the science department are kept away from the heat such as the radiator and bunsen burners to prevent them from catching on fire.

Hygiene facilities- JCoSS's science department ensure they have a hygienic and exceptionally clean workplace for everyone otherwise complications will happen such as people getting diseases etc. In the science department they keep sinks located in every classroom at the front of every desk and along the side of the classrooms with soap and sanitisers next to them, which are easy to access, there are toilets located very close to the science department with soap in them. They have both cold and hot water to suit both needs with hand towels and hand driers to ensure it is a hygienic department and nobody gets ill. They cater for women and men along with disabled people as there are separate toilets for them which includes stuff like handles and within all the toilets they have individual cubicle locks for privacy which is compulsory.

Noise and atmospheric pollution-

Temperature and ventilation-

Equipment
Safety guards-

Warning signs and sound signals-

Maintenance frequency-

Protective clothing-

Accessible emergency exits-

Fire extinguishers and sprinkler systems-

unit 10 p1 p2 m1 d1

UNIT 10 P1

Describe types of market research

In this task I will be explaining the different types of market research there are to gather information. There are two types of data in which market research can collect; qualitative and quantitative. If you use both these types of data to find out information to help each other, it is called triangulation. It allows the data to be more accurate and not biased as it will have detailed answers along with statistic figures. There are two types of ways in which market research could happen; primary research and secondary research. Primary research is first hand data which you gather yourself from going out and getting it however, secondary research is data which is already created for a different purpose and anyone can get.

Qualitative research gives information about peoples buying decisions and what makes they but the product or service they buy. It is used to look at the reactions from customers about advertisement campaigns and new products or information about the consumers preferences. This type of research gives more detailed answers than quantitative research because the answers can be long worded and can be answered in as much detail as possible. This helps businesses because it gives them more detail.

Quantitative research is based on figures and numbers. This data can be used to see the patterns within a business using their statistic data. An example of something it can show is the amount of stores that stock a particular product. Another example is that you can see how much cash has been invested into the advertising for a single product.

Primary research is extremely useful for many reasons. One of these reasons is that it is specifically fit for the purpose of your data you want to find out. Therefore, you can choose the most suitable type of method to gather the information depending on what you need to find out. Also, by getting information yourself you can do it in the most cost efficient way however, the more money you spend, the better and more detailed the information you get will be. If you spend more money on the method of retrieving the data, then your information will be more accurate and it will be more reliable. There are loads of different types of methods of primary research you could use in order to find out information about phone cases such as;

focus groups- these are when a group of potential customers discuss products and give their opinions on them and their will be around 4-6 people, they are usually quite small. The purpose of focus groups are to generate useful information rather than standard responses that wouldn't be as useful and helpful. This type of research method is expensive to carry out as they have to usually pay people to take part in it and it is hard to gather enough people for it to take part sometimes.

panels- these are when there are surveys that are given to the same people over a period of time and the information that they include in the survey are things such as; typical items bought, which items more/less popular over time, how customers respond to the different factors, how consumers respond to marketing campaigns. The advantages of using panels to find out information is that you can make sure they retain interest in the product however, some people may drop out. 

e-market research- there are two main approaches to this type of research. There are standard questionnaires which are related to an interest which is quick to fill in and they can fill it out in their own time. The other type is interactive questionnaires which is when one question is given at a time because the questions are specifically sequenced.

observation- this is when businesses send in mystery shoppers to watch their reactions and habits when shopping. The spy's analyse the customers buyer behaviour with specific products. This is primary research because they are getting the research first hand as they are doing it themselves and witnessing it therefore it is extremely accurate data.

postal survey- the response of this type of method depends enormously on the relevance of the information and the answers may not always be representative of the whole target audience. This type of research is cheap which means the answers will be brief, meaning you won't get detailed information which can be unhelpful to the business and means you will get poor response rates.

email survey- this is when surveys get emailed to a specific type of target audience and they are easy and quick to complete. They are also easy to access because email is easy to use for most people. On the other hand, some emails may suffer survey fatigue and get sent into spam which won't help the business because people won't see that the email has got sent to them. 

telephone survey- this is when businesses call up people using a phone log of potential customers, already existing customers and people who have browsed their website etc. This type of research is regarded intrusive as people do not have time to answer a survey via the phone. They are usually conducted in the early evening when people are relaxing and not busy which increases the chance of people answering yet some people feel that it is annoying.

face-to-face survey- this is the best form of two way communication and it allows you to find out more personal information as you are speaking to someone face-to-face where you can see their facial expressions. However, information can sometimes become distorted as people are in a rush ad may make up answers or not properly complete the survey which leaves you which incomplete data. The advantages of using face-to-face survey is that you can see someone's facial expressions when they answer the questions and this can help because this makes the information more accurate but on the other hand people sometimes cant be bothered to stop to fill a survey in or also it depends on the weather. 

experimentation- this is when people review people taking particular actions. Businesses usually use this type of research method when they are making a change in the marketing mix such as changing a product. An advantage to this type of research method is that it is like a trail run to see how well the product would do without producing it on a max scale and launching it. 

field trips and piloting- this is when people test a new product before it launches because they want to find out what customers respond to these products. Field trails allow for businesses to make changes before the final launch of the product. Piloting is the first test that occurs to identify strengths and weaknesses. However, field trails are expensive to carry out.

Secondary research is data that has been produced already. An example is finding information in books or off the internet. Government statistics can be shown in these places and they are factual and accurate because they are from the government however, you would need to be careful when finding secondary research because some things are inaccurate. An example of an inaccurate website is Wikipedia, this is because anyone can post information onto the website which makes it unreliable.

Internal sources

Data records- This is the information on a database with chooses who the customers are etc. This information is kept hidden from businesses members as its valuable information. It also shows the location of customers who bought products from the business, where they have purchased from, when they bought it etc. All of this data will affect the businesses decisions therefore close inspection should be done in order to improve the businesses sales.

Website monitoring- This can give essential information about a website for the owner of a business. It counts the number of people who go onto a page and the cookies used. It also tracks the pages requested and the length of time on the page.

E-transactions- This shows stuff like the name and emails of customers along with what people have bought and how much they have spent etc. This allows the business to filter their emails to send them tailored emails specifically for that type of customer depending on how often they buy and what they buy etc.

Accounting and production records- This shows details about how the customers actually buy products from the business. An example of this is by using credit card. It shows what has been produced and what has sold and how much the business has made in the past.

Sales personnel- These are the people who are employed to sell products and know their customers and their buying habits. It allows them to encourage customers because they know how and what they like to buy.

Delphi technique- This is a method which can predict the future buying patterns. Someone has a knowledge about an issue in which they are examining. Then a panel of experts provide their views but do not have to have the same views. One person collects the views and extreme views are discarded. The person in the chair sums up the point snap date rest comments and fine-tunes their views eventually coming to a final agreement.

External sources
Internet- This is the use of search engines. It has a lot of information within it which is easily accessible. It is the home to thousands of sources that are submitted to the internet every day.

Company reports- Public limited company must produce an Annual General Report to show their business strategy and market research processes. This is useful when looking at competitors because you can see the difference between their businesses and yours.

Social trends- This shows the social and economic data which brings a broad picture together of the British society.

Monthly digest of statistics- This is a summary of the economic trends. This is useful to see how the economy has changed over time.

Expenditure and food survey- This shows how much households are spending and how patterns change over time.

Annual abstract of statistics- These are details about population, social conditions, prices and employment. These can be used to see how well the business is doing and make appropriate judgements on how to improve the business.

UNIT 10 M1

Explain with examples, how different market research methods are appropriate to assist different marketing situations

In this assignment I will explain how different marketing research methods are appropriate to assist different marketing situations. Businesses need to find out the most appropriate research methods in order to find out about their customers interests and preferences to ensure 100% satisfaction when the new range of phone cases are launched. Businesses carry out various types of market research to get a range of accurate, reliable answers to find out ways to produce their new range.

The business, Jack Wills needs to decide who their target audience is going to be for the new range of phone cases and one way they could eliminate their target audience is by using secondary research to look at existing phone cases and see who their target audience are. This could be done by looking at the businesses data records and their e-record to see what customers have bought and what they bought. This would be useful because the business could use this information to see what type of people would buy the new range of phone cases and who they are aimed at in comparison to existing customers. The best method to find out the target audience for the new range of phone cases would be to use questionnaires, because this is a way in which you can ask questions to a variety of different people and from the responses you get, you will be able to spot who the new range of phone cases appeal to most. Questionnaires are a good research method because they are efficient and people can write as much detail and as little as they want. However, it can be hard to find enough people to fill out the questionnaire as it wastes peoples time and can be quite expensive to produce the questionnaires.

Furthermore, businesses need to decide where they are going to place the new range of phone cases as this is extremely important when producing new products. An appropriate market research method to use to find out this information is observation. This is because it analyses individuals in a natural or planned atmosphere. It is an appropriate method to use because the observer would be watching the individuals every move meaning this is very accurate. The observer would go round different shopping centres in various different areas and assess individuals who look at phone cases. Another method that you could use to find out where to place the new range is face-to-face survey. This is because it is the best form of two way communication meaning you can communicate with passers by to see where they purchase their phone cases from. Another advantage to using face-to-face survey is that you can go across different areas so you get a vast variety of answers to make an accurate decision. Also, you are getting the information yourself which makes it accurate as well as speaking to people face-to-face and seeing their facial expressions. A disadvantage to this is that some people can't be bothered to stop and fill out a survey which could make it hard to get enough responses.

A market research method to use when deciding the price of a product is by giving out surveys to the target audience, because this is an effective way of collecting information about how much the phone cases should be sold at. Because we will be carrying the surveys out ourselves, it will be accurate information which is why this research method is a good and reliable method to use. An example question that could be asked within the survey is 'How much does price depend on your decision when buying a phone case?'. Surveys involve a mix of open-ended and multiple choice questions to get a mixed range of answers through  detailed and one word answers. Therefore this will give you a lot of information that will help you to work out the pricing for the new range of phone cases. There are various types of ways in which you could carry out your survey such as doing face-to-face, email, post etc. However we feel face-to-face survey is the most suitable because this is the easiest and simplest way because experienced interviewers know what they are doing and know the right people to ask although it can be expensive to product the surveys to hand out as well as not being able to get enough people to fill in the information as some people may not want to stop and answer the survey,

Market researchers need to assess the quality of the phone cases before they launch the range of them to ensure maximum satisfaction. The best market research method would be to use field trips and piloting. This is because it allows the business to test their phone cases with a group of people who fit their target audience to see their responses to the quality of the product. It is a suitable method to use because it allows businesses to make changed and alter the product depending on what the group of people say about the quality of it. The group of people will give their opinions and will get asked if they would buy it if they saw it in the shop which allows the interviewers and the business to get an understanding of how well it will sell. A disadvantage to using field trips and piloting is that whilst piloting is cheap to identify the products strengths and weaknesses, the actual field trip is expensive to conduct.

Also, a marketing situation that could be done is to test trail the phone cases before being launched to the public. The most appropriate market research method for this would be to have a focus group. This is because the product can be shown to a group of people who can offer their host opinions and give feedback about the product. Focus groups are an appropriate type of market research because it allows people to speak freely about the product because it doesn't limit what they can say like questionnaires. Also, it is a good method because people can actually see the product in front of them and look at it and see what it would really be like, instead of seeing a picture or a video of it. A disadvantage to using focus groups to trail a product is that sometimes it is hard to find people of their target audience to be willing to take part in a focus group. Also, some people may feel awkward when they are in a room with strangers who they don't know therefore, this may not say much which will not help the business because this won't give much information. Eventually they will be able to have the knowledge to understand what customers want in terms of the new range of phone cases.



UNIT 10 P2

Explain how the different market research methods have been used to make a marketing decision within a selected situation or business

Dear Director of Fonecases,

In this assignment I will be explaining the types of research that were carried out to find out information such as who the phone cases target audience were, deciding the price of the phone cases etc. Also, I will be explaining the decisions that were taken as a result of this research. In order for your business to bring out a new range of phone cases, you need to ensure you have carried out appropriate research in order to get reliable and relevant information that is going to help you produce a successful range of phone cases with full customer satisfaction.

Jack Wills carried out a focus group in order to find a target audience for their new range of phone cases. A focus group was chosen to make a marketing decision because it provided them with qualitative research which was useful to the business to understand who their target audience are in order to produce their new range of phone cases. For their focus group, they gathered people of a rough target audience they feel the phone cases would appeal to. Within the focus group, they showed a group of people new ideas and potential aspects that would come together to produce Jack Wills new range of phone cases and asked them to state their opinion on each idea and the aspects strengths and weaknesses to eventually come to a final decision and pick the best option for each aspect. By having a focus group, it allows the business to see if the target audience is appropriate for the product or if they need to change it depending on what they say in the focus group. By having a focus group, it allowed the target audience to give their opinion's freely and allowed them to be opinionated which left us with a mass number of information. From doing this focus group, Jack Wills were able to come to a decision about the target audience for their new range. They decided that the original target audience they had chosen for the focus group wasn't completely perfect for the new range therefore they should undergo a second focus group in order to make their results more accurate and get a clearer idea of the target audience.

Furthermore, we decided to carry out more primary research in order to find the best possible location for the new range of phone cases for Jack Wills. We decided that an observation would be the most appropriate method to use as this examines customers buying behaviour and it allows the observer to see what they look at etc. This was carried out by having a person within the business go into various shopping centres and observe shoppers in phone cases stores. From doing this research we gathered a load of information about the target audience and what they look at, what they look at first and other information that is important for the business to know before producing the phone cases for Jack Wills. One thing they found by doing this research is that customers don't look at the back shelves because they usually find a phone case that attracts their attention near the front. Also, the new ranges of phone cases are always at the front to entice the customers and they always go straight to the new ranges first before browsing through the rest of the store. This is important information to know before launching the new range because they will know to locate their new range at the front of the store rather than the back.

Another marketing decision Jack Wills made was that they wanted to find out the pricing for the phone cases. They prepared surveys and went to locations which were surrounded by the majority of their target audience and gave them out to find out peoples preferences about the pricing of a product and how much is affects their buying decision. From doing this method research, we found out that pricing was a big decision when it comes to buying phone cases, as a result of this we will be thinking extra carefully about the price of the phone cases. Furthermore, they found out that the majority of the target audience would spend between £3 and £10. From doing this research, we can tell it was beneficial for Jack Wills as we discovered a lot about customers buyer behaviour when it comes to the pricing of a phone case which will help us when launching the new range.

Jack Wills used field trips and piloting to assess the quality of their products before the range launches. It enabled them to understand what the target audience thought about the quality of the product and if they would buy it. At the end of the field trip, the public were asked to complete a report on their thoughts and opinions about the new products which will help the business to measure how likely the products are to sell. From doing this research we came to a conclusion that the majority of the target audience were happy with the quality of the product and said they would purchase it. However, a small minority said the quality was a bit poor and they weren't sure if they would buy it because there is very strong competition in the phone case market. Jack Wills came to a decision after this research, and decided that they were going ti slightly improve the quality of their phone cases as there is a strong competition therefore they want to stand out and get more business than their competitors, especially as they are a small business.

In conclusion Jack Wills used a variety of different market research methods in order to gain a wide range of information and knowledge about their new range of phone cases. By using a range of different methods, this allows Jack Wills to update and alter their products necessarily which will make it more successful which is why they wanted to do market research. It was extremely beneficial because their initial target audience wasn't right for the product therefore the products wouldn't have sold very well. Because they gathered their target audiences opinions and preferences they can explore and look into different opinions in order to try and incorporate some of these into the products to ensure it appeals more to their target audience. 

resub

The application form is extremely useful as it is a rapid way of screening out applicants.  It is very useful to the employer as it is a quick and easy way for he or she to compare the skills and experiences of all of the applicants especially when there is many to shortlist. This is because they are all on alike footing from the very start as their information has been identical. The application form is also extremely useful as it allows the employer to perform a background check on possible applicants. The application form can also be particularly beneficial as the employer can ask the exact details he or she requires as they design the application form themselves. The application form will save the employer plenty of time throughout the process. If an applicant doesn’t provide an answer on a form, the employer must assume that they have no skills or experience in that field. 

However, the application form isn’t useful as it adds another piece of paperwork for the employer to go through. The application form can also be very expensive and time consuming for the businesses administrator. The application form costs the business extensive amounts of money to send out. Another reason why the application form isn’t useful is because it is only specific to one role; it doesn’t allow the candidates ability to shine through.

Overall the application form is extremely useful for the recruitment pact as the advantages weigh out the disadvantages. The main reason is that the employer designs the form making it easy to compare qualifications and experience thus speeding up the recruitment process. To improve the application form the employer should use abstract questions and be a lot more specific. 

The CV is useful, as it doesn’t cost the employer anything unlike the application form. The CV is a useful document, as the candidate will create their own CV, which will give the employer a great idea of their personality. The employer can judge their presentation and quality of work by identifying their structure, layout and content.  The CV is also worthwhile as it can provide information that wouldn’t be asked for on an application form. Insights to the candidate’s accomplishments and approach towards working often come through the CV. The CV can speed up the whole recruitment process as it can be uploaded online. 

A CV is of limited value to the employer if they don’t know what kind of work the applicant wants to do. The CV isn’t specific for the position that the applicant is applying for. It is extremely general.  The CV isn’t useful; as it is very challenging to compare skills and suitability for the vacancy as the candidates have designed and created the document themselves. The CV isn’t an expedient document for the interview pact as the candidate has the opportunity to be very selective about what they include in their CV, such as criminal records or work permits. 

Generally, the CV isn’t very useful as the candidates writes the CV themselves and therefore can choose what information to include and not include making it difficult for the employer to know a lot about the candidate. To improve the CV the employer should give a requirement on the length of the CV or what they require to be on the CV to ensure the candidates CV is up to the businesses standards.

A cover letter tells the employer what type of position you are seeking and what qualifications you have for that position. The cover letter is also important as it can explain things that your CV can’t. It is also useful as the employer can judge the suitability for the position due to the fact that their personality will shine through. The cover letter is a suitable document for the recruitment pack as it will explain to the employer your interest in the vacancy and display your motivation and attention. 

The cover letter is also not a useful document for the interview pack as the employer may discard any badly written cover letters. If the cover letter isn’t laid out correctly or has spelling and grammar mistakes, the employer may discard the applicant even if their skills and experience stated and suitable for the job. The cover letter may also give the wrong impression the possible employer.

Largely, the cover letter is a useful document for the recruitment process in a way that it can explain things that the CV can’t. The cover letter allows the employer to recognise the candidate’s suitability for the job, as their personality will shine through the letter. No improvements can be made on the cover letter as it is written by the candidate itself. 

To improve the interview pack the employer may want to suggest that the candidate must provide a video where they explain their experience, qualifications and hobbies and why they are suitable for the vacancy. The reason for this is that so the potential employer can get to know the candidate personally before their interview on a one to one basis. This will also speed up the recruitment process as a whole as it will make it easier to shortlist candidates. 

unit 9 m3

UNIT 9 M3
Provide a rationale for a promotional campaign



Campaign Brief



Toyota have hired me to create a new campaign for them in order to promote and revive sales for their small car, Aygo. In this report I will be analysing all the decisions I have taken in the design on the promotional campaign and my reasoning behind them. I will also be explaining how my decisions will help Toyota achieve their goals and increase their sales. The new campaign for the Toyota Aygo is going to distinctive and is going to be different compared to all the mainstream car adverts to make the car stand out and increase sales for the business. The campaign has to be successful so that brand awareness is increased and Aygo enquires and test drives go to a high. Toyota have picked my advertising agency (PPAgency) because we have worked with plenty of well-known and victorious brands and businesses to launch campaigns for their new products and services as well as frequent or seasonal campaigns to entice buyers. There is a lot of competition amongst the car market especially now when there is a lot of high tech features being brought out and every 1st time driver wants to compete on who has the best or the fastest car. The main aim of the campaign we need to get across is to increase the marketing share with young drivers.

Due to the environment that our agency works in, this has led us to come up with this distinctive idea for the new Toyota Aygo campaign. In the office we are full of creative brains who are constantly working for other clients to come up with new unique ideas for campaigns to increase the sales and brand awareness. Each time we get a new client for a new campaign, the whole team sits down for a meeting in the boardroom and we discuss ideas for potential campaigns based on the brief we have been given. We will also update Toyota on their market size and shares in the current market, we analyse this before we start planning a campaign because this is important to know. From looking at the market size and share in the current market we can find out a whole bunch on information. One thing we can find out is Toyotas competition and where they are in the market compared to their competitors. In 2015 the car market share hit a new record and had their best ever performance after the fourth consecutive years of growth. 2.63 million. This means there are a lot more people buying cars now a days which means more competition which makes our jobs a lot harder because we have to work extra hard to produce an extremely successful campaign to appeal to the specific target audience. For Toyota's advert we will make sure it fits into our overall strategy by ensuring

The objectives of this campaign is to revive and increase sales. It will also be to create brand awareness to get noticed and known more than Toyota already are. By creating a successful campaign it has a significant impact on increasing sales and creating brand awareness because people will be constantly talking about it to one another, it could go viral, people could share or publicise it onto social media, people could ask for test drives or ask enquiries etc. We, as an agency aim to increase the brand awareness of the product through the campaign from 70% to 80% by April 2017. When creating a campaign the objectives are essential to remember and we will keep looking back at them and relating the campaign back to the objectives to ensure we meet the requirements and create a successful campaign.

Toyota Aygo's target audience are aimed at drivers aged 16-21 who are looking at their first cars, or who haven't taken their test yet. This also includes parents as a lot of first hand drivers get their car paid for from their parents as they need to approve etc. Therefore, the campaign needs appeals to both the buyer and their parents. This car is appropriate for both female and male because it is not one colour, there are a variety of different colours you can choose for the car to come in which is a great thing for Toyota because this doesn't limit their target audience to one gender. This will be projected in the campaign by having the background made out of the different colours the car comes in. Also, in the campaign the car will be shown as white as this is a unisex car and because the background is colourful so by having the main car white this will emphasis the car and all the background colours. Furthermore, the car most suits customers who have low income as they are usually buying their own car or their parents are buying it for them which is why they don't want to or don't have the money to spend a lot on a car. At the end of the campaign it will state where to buy or call for enquiries or details to purchase the Toyota Aygo which will be their show room photo number and the address to their website. Most people like cars now a days which have modern technology and the latest updates and features in it because this appeals to 1st time drivers and young adults a great amount as well as being environmentally and friendly-hybrid. After choosing out target audience, it allowed us to do market researches and focus groups with out target audience in order to find out useful information and data to analyse it. Our target audience were especially helpful because they are easy to get information out of and they have strong opinions. Within the campaign it will appeal to the target audience because it is a colourful and bright advert, it will be professional therefore this also will appeal to parents because they will think higher of the brand if it has a professionally produced campaign.

The Toyota Aygo is a small 4 seat city car which has a load of customisation possibilities to choose from to guarantee the Aygo is truly your own and is specifically chosen to suit your requirements and preferences. This will be projected through the campaign by having the candy people shouting at one another e.g. "I wanted the ears!!" this will show the different parts of the car in which you can get customised and how everyone will want each others cars because they are so unique and different. Toyota Aygo brought one in for us in the office to test out so that we can see the car itself to get a better understanding of the actual car. A few of our colleagues test drove it to get a feel of how it drives, if its smooth and what the biting point is like. Other colleagues looked inside the car at its features and discussed what they feel stands out to them the most about the car and what they would look for when buying a car and if this car has those features. The answer to that question is yes, the Aygo has all the essential features a first hand driver would want or need such as the radio, air conditioning etc. We also were lucky enough to see one of the top range Aygo's which has a lot of add on's in the car such as heated seats, heated steering wheels, a screen, alloys etc. These are a lot more expensive as they are extras that you pay for separately from the car however, a lot of drivers especially men like add on's because they make the car feel individual. By having the Aygo car's in our offices it gave us all an understanding of the car and how it is made so it will help us produce a victorious campaign. We also had a talk with the people who make the cars and he told us all about the processes

We used social media as a type of media to promote our campaign. We chose Instagram because we feel this is an extremely popular type of social media and it allows things to get across fast and go viral because of the amount of used who use Instagram. A lot of car brands have an Instagram page which they use as a type of advertising as they advertise their new cars and offers that are on at the moment. Many car campaigns also have their own Instagram page to get knowledge out their about the campaign to get customers aware of the product and make customers feel acknowledge and feel connected with the campaign. Our target market use Instagram a lot whether they are contacting their friends, posting photos of their life or stalking celebrity pages. So PPAgency figured by using Instagram it would reach their target audience effectively rather than using e.g. Twitter, TV which they don't use as much as Instagram. On our Instagram page, we will frequently upload photos and videos to update our target audience about the new Toyota Aygo campaign coming out in January 2017. It also allows customer to ask any enquires directly or personally and by answering to their questions they will feel acknowledged and feel a connection with Toyota. By using Instagram to advertising the new campaign, it is increasing awareness because it will reach a wide amount of people including their target audience.

PPAgency have a budget because this campaign is going to be extremely expensive therefore they need to draw the line somewhere. They have been given a budget of £10,000 to produce the campaign. Having this budget for the campaign, it led up to make the decision on why we didn't use TV to advertise our Toyota campaign.

The timing of the campaign is essential because if choose carefully and launched it in a popular season and near a specific holiday then this will intrigue customers. For the campaign it will be launched in January 2017 because this is just after Christmas an the start of a brand new year which is emphasised in the launching of a brand new car. Parents whose children birthdays are in September will be looking for cars for their children because they usually pass their driving test around 4-7 months after their birthday so this is a suitable timing. Launching in January is also good because parents aren't looking for Christmas presents anymore therefore they have more time on their hands to look at cars and as its a fresh new year they will feel like its more appropriate to spend money on a car as they feel like its a new year and they have new money. People usually wait to buy cars in the new year anyway because often car brands bring out brand new cars in the new year and the target audience find them appealing which is why we have choose January. We also feel January is a perfect time to launch the campaign for the reasoning being that all the Christmas adverts and campaigns are finished with now which means that social media and various other places will not be filled with loads of Christmas adverts and all the other campaigns are out shadowed.



Creative Brief


The two types of media I have used is Instagram to advertise the campaign. I felt like this was an appropriate way of advertising is because it is an extremely popular type of media for the campaigns target audience 16-21 year olds. This target audience use Instagram a lot therefore this is an effective way to advertise the campaign. We also created a hashtag for the campaign which is #AYGOLETSGO. We chose to use this hashtag because it is the campaigns slogan and it is short, quick and catchy. It is an alliteration which means the repetition of letters in words near eachother draws attention to the target audience which will create brand awareness. By creating a catchy and memorable hashtag, it can get trending and go viral where thousands of people can use the hashtag and see people who have tweeted using the hashtag. Alliteration will help the target audience remember the hashtag which is also the slogan which is good for the campaign because this means people will think of the campaign whenever they think of the hashtag.




Explain the 2 types of media you have used and comment on the-
Use of TV advert- why you have done this?
How you have used social media
How you feel these advertising campaigns will help to achieve the marketing objective of increasing market share of young driver

unit 9 p5

UNIT 9 P5

unit 27 m1

UNIT 27 M1

Assess the implications of health, safety and security legislation and regulations for a business in a workplace environment.

I will be assessing the impact of the legislation and laws for Mrs Berman, a science teacher who works in the Science department.

Mrs Berman is in charge of teaching science classes and doing practicals with the pupils. Her job role is to teach and communicate the science syllabus across to the pupils. As she is working in a business environment, she has to follow the relevant laws and legislations that are involved within the workplace as well as the specific laws that apply to the science department. 

The laws and legislations are put in place because they are legal requirements when you work in a workplace. They are the workplace policies for the job role Mrs Berman has which means she has a lot of responsibilities in order to ensure safety, health and security for all the other employees in the science department. Mrs Berman has a key personnel responsibility for her own health and safety as well as others in the workplace. Examples of some of the practises she will have to perform are organising practical work using hazardous substances and chemicals, organisation school trips, filling out risk assessments, assessing day to day activities etc. Implications could occur if Mrs Berman doesn't keep the laws correctly and if pupils are not getting what they need to get regarding the legislation. Accidents are avoided by having specific laws and regulations and regular inspections. In a case of an accident or an injury, according to The Management of Health and Safety at Work Regulations 1999, a risk assessment needs to be filled out and produced because this is essential in order to follow the act. However, if this law wasn't put into practise then they would be unable to fix hazards in the school because there would be no risk assessments done as this wouldn't apply and therefore no staff would know how to react and what to do to solve the hazard. The Management of Health and Safety at Work Regulations 1999 is an important law because its aim is to reduce harm in the workplace by assessing potential risks and creating action plans for emergencies. If this law wasn't implicated then their wouldn't be a pre plan of what to do in an emergency and how to deal with it which can lead to death in the work case if staff are not learnt how to deal with them before hand. JCoSS could also get sued if they a sever accident occurs an they do not know how to handle it, the pupil or staff could sue the school which means the school would lose a lot of money as well as losing staff and pupils because a huge majority of people would not want to work or go to school in a school where they do not look after the pupils and staffs well-being. 

If the Health and Safety Law at Work Act was not put into place at JCoSS in the science department, it would be an extremely dangerous and injury prone department. Mrs Berman wouldn't be able to identify any potential hazards and they would be hard to observe. This would mean the whole school along with the science department would be extremely unsafe and their is a huge risk of Mrs Berman harming herself along with her students. It could cause injuries that could get JCoSS sued. This is because it is illegal to not follow the Health and Safety Law at Work Act.  If the Health and Safety Law at Work Act wasn't applied in Mrs Berman's classroom, the classrooms would not be effectively checked and examined for any hazards which could cause a problem because there would be a lot of accidents happening and it would be an unsafe classroom which would disobey the Health and Safety Law. The Health and Safety Law at Work Act is extremely important as it is said to be the most important piece of legalisation because it is an enabling act which means any other legalisation can be added to it without the Health and Safety at Work Act having to change itself. It aims to protect people, like Mrs Berman whilst their at work by ensuring all explosives are transported, stored and handled safely which will avoid accidents such as burns, falling objects, chemicals blowing up, eye problems etc. The act also states that if there are more than 5 people in the business, they must have a written Health and Safety policy which includes 3 parts to ensure all staff are aware of the aims and objectives of the law, what needs to be achieved for the Health and Safety to be followed out, who is responsible for the Health and Safety in the school and the science department alone and the necessary procedures and methods for relevant laws affecting the business. If Mrs Berman didn't follow the Health and Safety at Work Act, it is considered a criminal offence as well as creating accidents and injuries for other staff and students and JCoSS could get sued and could go to prison for not performing this law correctly. 

If Mrs Berman didn't carry out the Display Screen Equipment Regulation 1992 within the science department at JCoSS, then various bad things would occur. To start with, Mrs Berman could obtain serious health problems such as eye problems from looking at the computer and boar screens at the wrong angles. This could also affect her neck and back because she is straining the muscles in her eyes as well as the muscles in her neck and back which could affect her posture and cause muscular strain. JCoSS could get sued if any staff results in having a problem and JCoSS may have to pay for her treatment which is expensive. Another problem which could occur from not adjusting computer screens and boars correctly is too much screen glare which makes it uncomfortable for Mrs Berman because she may gain poor eyesight from straining her eyes too much. The Display Screen Equipment Regulation 1992 is very essential to Mrs Berman because she works for long hours using her computer, laptop and board screens therefore they all need them to be adjusted to fit her individual requirements, because otherwise a number of injuries could develop. Mrs Berman has a bad knee therefore she needs her laptop on a slight raise because she cant sit easily on her chair, by adjusting her laptop to fit her needs, it will make it safe for her eyes to see the screen and will be following the laws of the Display Screen Equipment Regulation 1992. JCoSS have to ensure Mrs Berman has a limited period of time looking at her computer, laptop and the board screen as well as frequent breaks to prevent eye problems occurring, however, if the Display Screen Equipment Regulation 1992 was not followed then various other problems could occur and Mrs Berman and the other staff would be looking at computer screens and boards for a unhealthy amount of time which is illegal.

The COSSH Act 1994 should be pursued because if not, harmful substances could be accessible to Mrs Berman which is unsafe as she wouldn't know the affect the chemical could have on her and she may use it for something different to the chemicals appropriate use and this could result in an injury or even worse, death. JCoSS would be sued because this is a serious offence of not keeping the COSSH Act 1994 as it is threatening if not kept. Following the COSSH Act 1994 is vital because it deals with information on the concerns on the products and work practises associated with substances hazardous to health capable of causing bad health effects or diseases. Mrs Berman works in the science department which involves working with a whole range or different hazardous and harmful chemicals and substances and she needs to undertake practical work to her classes which needs to be performer extremely carefully because if anything goes wrong or a student messes around with a harmful substance serious consequences would happen and someone could get injured. Before undertaking practical work, Mrs Berman must ensure all potential risks are identified through a risk assessment to spot the hazards that could potentially occur and make sure they are controlled and don't uncover. Mrs Berman also needs to ensure that provisions are made to eliminate the risks. JCoSS train their staff to know how to deal with hazardous substances as well as other ways to control the handling of them such as keeping them well away from falling or leaking to prevent accidents. 

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 is an essential law to follow because it affects our health and peoples wellbeing. If this law wasn't put into place Mrs Berman could catch diseases from people and objects that people have touched that ave diseases and they have spread them. Diseases can spread readily very easily which is why this law was punting place to prevent diseases and dangerous occurrences happening. If Mrs Berman catches a disease or injuries herself, then this could result in a loss of her job because the disease may be fatal or very serious. JCoSS would be sued if the school didn't follow this law appropriately as a lot of people would get sick because there are thousands of children and staff in the school who would touch the same objects daily which spreads the disease. If JCoSS got sued for not following this essential regulation, then they may have to pay for any treatment needed for Mrs Berman or any hospital appointment which can be extremely expensive depending how fatal and serious her disease or injury is. In the science classroom there is a soap dispenser with hand sanitiser next to is constantly to ensure everyone washes their hands especially before doing a practical experiment where they have to touch objects and one another. The science classrooms are also equipped with paper towels in case somebody needs to sneeze. These are used so that the germs do not spread and go everywhere causing somebody to catch their germs and get ill. If diseases or dangerous occurrences are spread then this is a loss for the school as staff could catch it off each other and call in sick. 

The electricity at work regulations 1999 should be followed because if not then this could result in Mrs Berman getting an electric shock, a burn or potentially dying. Within the science department there are a lot of substances a long with electrical appliances such as plug sockets which are extremely dangerous and if the law wasn't put in place then this could be a serious hazard and nobody would know the dangers. The electricity at work regulations 1999 is very important because it ensures all electrical systems are constructed safely which means Mrs Berman can use them without having to worry about the dangers they could cause. All the electrical systems are tested before they get put into the science department to make sure they are safe for Mrs Berman purpose or JCoSS could get sued if Mrs Berman has an accident or gains an injury from an electrical system because JCoSS have a health and safety team to take care of everything to do with fitting the electrical systems to fixing problems. If any electrical system within the science department starts to break or needs a repair, Mrs Berman should instantly call the health and safety team to fix it because otherwise Mrs Berman could get a shock or a burn or another injury and blame the school, which they can be sued for.

The manual handling operations regulations 1992 is put into place because it is key law which should be followed by Mrs Berman in the science department because it will protect her and everyone else within the school. If the law wasn't put into place and the regulation wasn't followed then it would cause injuries because Mrs Berman wouldn't be aware of the potential problems that could happen and she could cause herself by handling equipment in the science classrooms or office. As well as Mrs Berman potentially harming herself, she could affect others as well because equipment such as tables are heavy and if moved incorrectly it could cause somebody a serious injury like breaking their foot. In the science deparment, practical experiments frequently occur causing the classrooms to be moved around and therefore because of this regulation, Mrs Berman is not allowed to pick up or move any equipment that is heavy or could cause an injury to anyone. Mrs Berman would call the health and safety team to handle the equipment and put it all back together at the end however if the law wasn't in place, Mrs Berman along with the students would move and handle equipment themselves and if they injured themselves or anyone else, they could sue JCoSS which is why this law was put in place to protect schools from being sued.

unit 27 p1 SEND MISS!!

UNIT 27 P1

Explain the legal requirements and regulations for ensuring the health, safety and security of those employed in business.

›http://www.bbcactive.com/BBCActiveIdeasandResources/Healthandsafetylawcontroltherisk.aspx

›http://www.hse.gov.uk/

›http://jcoss.org/wp-content/uploads/2015/11/JCoSS-Health-Safety-Policy-Sept-15.pdf

I am the Health and Safety Officer at JCoSS for the Science department. My name is Ruby and I am going to report to you the procedures and legal requirements taken within the Science department to ensure the classrooms, the office, staff, students etc. In the past, JCoSS have applied their health and safety regulations effectively however, now staff have more rights and responsibilities. Employers have a legal responsibility to ensure the health and safety procedures are followed in the workplace.

Legalisation is used to keep employees in the workplace safe and protect their rights they have as employees within a business. Employers have a legal responsibility to ensure the health and safety procedures are followed in the workplace. Employees now a days have more and more rights and responsibilities and laws have been put into place to ensure both the employees and employers are working together to make sure everyone within the science department is safe.

Some of an employers duties are that; they have to maintain safe areas for employees to work in, arrange for appropriate people to carry out equipment such as tables, chairs, substances because teachers legally are not allowed to do this incase they hurt themselves, they have to provide information, training and supervision relating to health and safety. On the other hand, some of an employees duties are that they have to; take care of their own health and safety when working and others who may be affected by their acts at work, cooperate with their employer to ensure legal requirements have been followed. 

The Management of Health and Safety at Work Regulations 1974

The aim of this law is to help reduce the harm of staff in the science department, by assessing potential risks and creating action plans and steps to follow for potential emergencies that could occur in the business. It will protect staff in the science department but also will protect people not working by people who are working. There are a lot of potential hazards that could occur inside the science department because they use heavy and fragile equipment that is extremely expensive to obtain and to replace therefore this needs to be handled correctly. JCoSS follow this act by ensuring all staff in the science department have the right training and knowledge of how to avoid and handle potential accidents. The science department also complete risk assessments after an accident occurs as this is following the Management of Health and Safety at Work Regulations. The science department use substances that can be explosive and dangerous which need to be handled and used in a safe manner with a specialist technician to transport the chemicals to the classrooms and back to the offices where they are kept. JCoSS make sure they get special technicians in to handle the chemicals to ensure they are providing safety for themselves.The science teachers must complete and review risk assessments at given times and make appropriate modifications even if they are small changes because this is significant to health and safety in a business because even the smallest change can cause a problem and a risk to the staff. The risk assessment should include a few essential things in it such as; hazards being identified, workers been identified, the seriousness of the risk, recordings of the findings. The act states that if the business employs 5 or more people, then they must complete a written health and safety policy which has 3 parts to it. One includes the aims and objectives for what will be achieved in terms of the health and safety in the science department. Another part is an organisational chat which shows the people responsible for health and safety in the school, which is me and a system which contains all the necessary and relevant procedures that connect with the relevant laws and regulations put in place that affect the school as a whole along with the science department specifically. If staff and the workers are below the legal age, then the risk assessment needs to be completed with extra care because although all risk assessments are important, children are considered especially important. One thing that is provided for the staff in the science department, is by having training so that hazards can be avoided and identifying any significant hazards.

Health and Safety at Work Act 1974

This is the most important piece of legalisation and this act is an enabling act which means that other legislation can be added to it without having to change the act itself. This act has 5 main acts which are; to protect people at the workplace, to protect people who aren't in the workplace from those who are, to ensure all explosives are transported handled and stored safely, to replace existing safety legalisation and lastly to remain up to date. This law states that if there are more than 5 people in the business, which there are in the Science department, therefore JCoSS's science department must have a written Health and Safety policy with 3 parts in it. Those 3 parts consist of the aims and objectives of what needs to be achieved for Health and Safety for JCoSS. Secondly, an organisational chat to show who is responsible for Health and Safety in the business which is me, the head of Health and Safety. The third one is a system that contains necessary procedures for a business with relevant laws affecting JCoSS e.g. a risk assessment. The Health and Safety Act 2008 increased the power of legalisation by imposing tougher sentences on those staff who fail to follow the 1974 Act which is a good thing because it will stop people not following the 1974 Act in the first place, there are punishments for braking this law such as going to prison. At JCoSS, all staff have a responsibility to take reasonable care for the health and safety for themselves and other people in undertaking the work. Also they comply with JCoSS's health and safety policy and procedures at all times. The staff inside the science department at JCOSS have to report accidents and incidents in line with the reporting procedure. The staff in the science department have to co-operate with JCoSS's management team on all matters relating to health and safety. In a case of an emergency, the science department staff will have to immediately report the hazard to their manager who is Mr Moriarty. They should ensure they only use the equipment and substances that are appropriate for the science department.

The Workplace (Health, Safety and Welfare) Regulations 1992 

This act applies to all workplaces except transport and construction sites away from main buildings which include e.g. caves, mines, tunnels, forest industries. All the same regulations applies to employers or the person who is in control and in charge of the business premises or if they are self employed then themselves. The main aim of the act is to ensure basic welfare is kept. This act is broken down into 2 areas; the working environment and facilities. In the working environment this includes regulations to do with ventilation and the science department must ensure they have an effective supply of fresh air. Areas in the classrooms or in the office, where there is a risk of falling objects, must be restricted and not accessible to ensure safety. All the windows and doors in the science department and classrooms at JCoSS get cleaned effectively and often to ensure they are following the act and ensuring hygiene is met. JCoSS's science department ensures they meet this law by having 3 massive windows in each classroom along with a door. All their fragile glass tubes, containers, beakers etc are kept in a cabinet which has a layer of glass over it so that they are stored well away from the children and won't fall. To do with the facilities, there must be appropriate sanitisers in the science departments which should be stored well and are kept clean at all times in order for the staff to use. JCoSS keep a sink on each table in the classroom, along with a sink at the front of the classroom and another by the side of the classroom. Next to each sink their soap, hand sanitiser and paper towels to ensure they are meeting the Workplace (Health, Safety and Welfare) Regulations 1992. An example of this is after a science practical has happened where the teacher had to demonstrate boiling carbon oxide and some or the substance went on their hand. Water or any liquid is forbidden to drink in the science classrooms because it can be hazardous if spilt near a substance of an electricity socket. However, drinking water out of a sink should be provided in the classrooms and offices at all times for use outside of the room. Locations for change of clothing should be provided where staff can change into their e.g. lab coats, googles and take them off when they are finished. In JCoSS's science department they have a small room in-between two science classrooms where their is an area to change clothing or put/ take off protective clothing after doing a practical. An example of how the science department cater for pregnant employees is by having chairs with backrests on them to give them accessibility to the classroom yet giving them comfort so that they are able to participate also.

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995

Over 1.6 million accidents happen to people at work every year, this results in 200 people dead every year due to this. This act ensures all staff report any incidents, diseases and dangerous occurrences that happen within the science department under the regulations of the act. JCoSS keep soap and hand sanitisers next to each sink in each classroom to prevent germs or any diseases being caught. This information is then reported to the RIDDOR Authority to investigate into them in more detail. The information staff within the science department would have to include in the report to the RIDDOR Authority would include injuries resulting in death, minor injuries, work related diseases, injuries where the employee is away from work or unable to perform activities for more than 3 consecutive days. JCoSS have an on-site medical room which has the latest first aid kit and other appropriate equipment needed in case of a potential injury or illness, however if they feel it is serious or needs further action they will fill out a risk assessment immediately and refer them to the hospital or where necessary.

The Control of Substances Hazardous to Health Regulations 1994

The science department comprise a huge collection of different substances and chemicals that are used for experiments in class etc. This act is also know as the COSHH act which was amended in 1999. Within the science department, there are various ways employees can get harmed or exposes to harmful chemicals and substances which is why this act was put in place to ensure they are used, handles and stored safely. JCoSS train their staff to ensure they are aware of the procedures of handling substances. However, JCoSS have specialist technicians who measure out the substances when practicals happen, handle them and transport them to and form the classrooms to ensure they are handles safely and no one is at risk. The act concerns information on the products and work practises associated with the substances hazardous to health capable of causing bad health effects or disease. They are defined as; toxic, harmful and corrosive, those where exposure is limited, significant amounts of dust, biological agents capable of causing an infection, allergies, poisoning or other health risks. This act refers to most chemicals yet it also includes fumes, just, vapours, gases or germs which are biological agents. The employees in the science department at JCoSS need to ensure that any risk is identified through using a risk assessment so provisions are made to eradicate or control the risk. 

The Electricity at Work Regulations 1989

This act is put in place and should be followed in order for electrical systems and equipment to be constructed in a safe way to prevent danger. All electrical equipment at JCoSS in the science department are tested before being used by employees or placed in the science department and they need to be frequently checked and monitored. If there is any damaged or pieces of electrical equipment that needs to be thrown or replaced, then this should be taken care of to prevent an accident or injury happening within the science department. Around 1000 accidents happen per year from shocks or burns in the workplace which is why this act is extremely important to follow carefully and successfully. In the classrooms, the plug sockets are located on the side tables near the windows away from the tables where the practical work take place in order to ensure safety. Only the teacher or a specialist technician are allowed to use the electricity sockets in the classrooms in order to keep this act and provide reassurance that none is going to get an electric shock or cause themselves an injury. Staff should always wear gloves and googles whenever touching or assessing substances to prevent an accident.

The Display Screens Equipment Regulations 1992 (DSE)

Employees working in the science department at JCoSS must have their computers adjusted suitable for them as if they aren't they can cause health issues including muscular strain, mental stress, eye problems etc. These all can be mangled by having well designed office equipment and furniture specifically for each employee. An example of this is if a teacher in the science department has a broken leg, their chair will need to be adjusted to have a lower chair that they can easily get access to and from and their computer screen will have to be lowered in line with their eyes to prevent eye straining. JCoSS ensure their staff in the science department have regular breaks away from their computer screens to ensure they don't get eye problems or strain their eyes from looking at their screens for a long period of time. This ensures safety in the science department because according to the act, the Health and Safety Officers have to provide staff with; suitable access to work stations, ensuring work stations meet minimum requirements, ensuring staff have breaks and frequent rests from screen use, provide users with eyesight tests and treatment if necessary, explained health and safety aspects. 

The Manual Handling Operations Regulations 1992

Especially the science department, as they hold a huge range of chemicals/substances and fragile equipment, need to be careful when handling, using and storing all the equipment because accidents can happen and they could result in deaths and JCoSS being sued. In the science department they have specialist technicians who handle and store the chemicals to ensure they are kept secured well and a safe amount is used. 25% of injuries are due to lifting and carrying equipment incorrectly. JCoSS have a special bin for damaged or broken equipment rather than using the same bin for rubbish to ensure safety in the classroom and department. Every time something is smashed or broken, JCoSS science department have to fill out a form stating what was broken or damaged and they replace it.The science department prevent accidents from handling equipment by not touching any equipment at all because JCoSS  staff are not forbidden to handle equipment themselves because if a employee got hurt then they could sue JCoSS, so to prevent this they have a specialist Health and Safety team who are called when something needs moved or rearranged. Risk assessments should be carried out and suitable guidance is put in place to support any accidents from occurring which minimises risks. Training is provided when necessary for science teachers so that they are aware of when and when they cant handle and move specific equipment.