UNIT 2- P3
Describe the main physical and technological resources required in the
operation of a selected organisation and my selected organisation is a small
local bakery called Carmeli’s Bakery.
 
When opening a small local bakery, the cost of everything can be costly
and if not a lot of profit is made then this will be hard for small businesses.
There are a lot of different factors to consider including technological and
physical resources. Technological resources are intangible resources which are
split into 4 areas which consist of software licenses, accumulated experiences
and skills, intellectual property and property via patents and copyright.
Physical resources are tangible resources that a business needs to maintain in
order to carry out its activities. Examples of physical resources are premises,
materials, equipment etc. Both technological and physical resources have to be
managed extremely careful because they are essential in the business.
Technological Resources
 
 
  | 
Resources | 
Use | 
Cost of
  this  | 
  | 
Intellectual
  Properties | 
The first
  technological resource is intellectual properties and this is having the
  right to own ideas including what happens to them and how often they are used
  or if they have permission to use them. An example of this is a patent, which
  is a product/service which is protected by anyone or any business who tries
  to company any business ideas. Another example of this is copyright which is
  a legal term that describes the rights a creator has over e.g. work, music.
  Having intellectual properties is important for a small business because it
  provides protection to the business and increases the bakery’s profits. | 
A patent in the
  UK=£3,000  
Copyright for 5
  years=£39.50  
Copyright for 10
  years=£65.00  
As Carmeli's is a
  small local bakery they may not want to invest in buying 10 years’ worth as
  it’s only a small business which may not be running for 10 years so they
  don't want to take that risk. | 
  | 
Accumulated experience and skill  | 
Having experience from those who have done a job for a long
  period of time. Businesses want to keep people who have experience and skills
  because these people help the business grow and they may get paid more to
  keep them however they need to make sure they build up everyone’s skills so
  they are not left short changed. This means employees build up skills over a
  period of time. This is used within a local bakery because it ensures staffs
  know the right stuff and have the knowledge to run the business. No one wants
  to employ staffs who don’t have any skills or any idea of the products they
  are selling. Especially being a shop that specialises in food, the staffs
  need to make sure they know all the hygiene rules and the difference between
  the foods. Employing staff can be difficult as you will have to pay each
  staff money before you make a profit. For a small bakery they will need
  around 3 staff including the owner. | 
Staff wage= £6.50 for 6 hours work | 
  | 
Software licenses | 
This is a legal agreement that specifies the terms of use for an
  application and defines the rights of the software produce and of the
  end-user. This is important in a bakery because without software licenses
  they wouldn’t be able to have any machines or systems because they wouldn’t
  get a license to have them. It is also important because none of the
  businesses systems would be compatible without software licenses. | 
Software licence for Carmeli;s= £100 | 
  | 
Protection via patents and copyright | 
This is having protection using these protection factors. Some
  people may think it’s pointless though because it is difficult to prove that
  someone has stolen your idea. | 
Patent for Carmeli's for 1 year= £260Copyright= £265
 
 
 | 
Physical Resources
 
  | Resources | Use | Cost of this | 
  | Location/space | As it is a small business it only needs a small space and has to
  be affordable as it is a local business therefore it is probably run by a
  family who may not have a lot of money to spend on the business until they
  make profit. It could also be someone’s home, office or etc. If they cannot
  afford to buy a building as that will be a cheaper option and may be able to
  negotiate the price or be able to pay it off in equal payments monthly etc.
  buildings need to have an area where customers can shop and a place where
  staff can cook the food. This applies for the bakery because there needs to
  be an area where you can cook the food as bakery food needs to be fresh
  otherwise no one would buy food that has been sitting on the shelf for 2
  days. The location of the bakery is important when thinking about
  distribution and accessibility to customers to encourage buying and increase
  profits. The better and more central and busy the location is, the more
  expensive the store is going to be because people want a store which is in a
  busier place than not because it will get more business as a lot of people
  will walk past it and see it and maybe go in if they like the look of the
  outside. | A small store in a quite busy area would cost annum=£35,000 | 
  | Materials and waste   
   
  | The business needs to supply all the ingredients to make the
  food as well as providing a place to dispose all the waste. Some businesses
  can use recycles materials which are renewable where as other businesses use
  new materials or non-renewable materials such as oil, fuel. To make sure they
  dispose their waste effectively, they should place recycle bins in the
  bakery. | The 5 basic ingredients that a bakery needs are: sugar, milk,
  eggs, flour and butter. A big bag of sugar=£3.20.
 A large carton of milk=£1.50.
 A large carton of eggs= £2.50.
 A big bag of flour= £1.15.
 A large tub of butter= £3.30.
 | 
  | Equipment 
 
  | Carmeli’s will need furniture. tables, chairs, stools etc. They
  will need utensils such as cutlery, plates, glasses, mugs etc. Furthermore,
  they will need cooking equipment to make all the food for the bakery such as
  ovens, toasters, fridges, freezer, counter etc. Along with that they need
  basic hygiene and safety equipment such as a toilet, sinks, soaps,
  antibacterial hand sanitisers etc. For the business to run they need
  equipment such as a telephone, computer, till etc. They will use a telephone
  to communicate with people as some people can’t always get to the store
  destination especially if it is a small local business. It is also important
  because customers can phone up the bakery and get enquires, place orders or
  ask any questions they have regarding the business via telephone which makes
  sales increase as if they didn't have a telephone they will lose sales
  because not everyone can access the local store. Computers help to transfer
  data to a spreadsheet to make it easy to access and clear to read and
  understand. Being a small business, a computer may not be necessary however,
  it is extremely useful and work investing in one as it will help a lot. It
  will help with things such as creating an online website, advertising online,
  creating marketing campaigns, creating questionnaires, surveys etc. The
  bakery will need to make sure they have an up-to-date till system or a
  computer system which is easy and clear for staff to use. The use of IT
  equipment can save a lot of time and also money as they will have to pay for
  a till upfront whereas with IT they won’t need to replace it after a while
  because you can just update the software. Also, this is good because it saves
  time if customers are in store and the till broke whereas the till won't
  break with the IT system. The business can also use the IT system not just
  for the till, but also to measure attendance of staff on a daily basis, how
  much stock they sold annually, achievements of staff etc. | 2 computers= £800 2 tills= £132
 A fridge= £129
 A freezer= £84
 40 plates= £160
 40 mugs= £80
 40 glasses= £100
 40 sets of knifes and forks= £88
 Soap/sanitizer= £9
 Toilet= £110
 Sink= £170
 Toilet paper= £25
 Napkins/paper towels= £30
 Plenty more equipment costs...
 | 
  | Insurance 
 | This protects businesses from losing money or possessions due to
  any type of events which could occur. There are various different types of
  insurances within a business which include; property insurance, legal
  insurance, employee insurance etc. The bakery would use all three of these
  types of insurances as they will have a property where the bakery is located,
  along with staff and employees. Businesses use insurance because it reduces
  the financial impact of risk to occur within the business. By having
  insurance it gives everyone in the business a sense of security and
  reliability because they are all protected if anything happens therefore
  businesses do not need to worry about the risk of having to pay a large
  amount to repair the business. Another benefit of having insurance is because
  in case of a horrific world event such as a flood, you are insured so you do
  not need to worry. | Insurance for 1 year= £2,500 | 
  | Security alarms and locks 
 
 | 
Some businesses invest in security cameras which focus on
  different views of the shop. Depending on how small the shop is this may not
  be necessary however, it is a very important thing to have to prevent
  stealing etc. By having cameras in the shop it gives the employees a sense of
  security and they can feel safe as they can feel relaxed because none will do
  anything because it is clear there are cameras facing different angles of the
  store. Moreover, the bakery could use the security cameras to monitor the
  staff and see how they are doing and what they are doing throughout the day.
  You will be able to see how professional the employees are and how they
  handle customer situations. This provides them with valuable feedback to talk
  about with their employees and if necessary, fire them. | 1 security alarm= £550 2 security cameras= £110
 | 
 
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