UNIT 2- P3
Describe the main physical and technological resources required in the
operation of a selected organisation and my selected organisation is a small
local bakery called Carmeli’s Bakery.
When opening a small local bakery, the cost of everything can be costly
and if not a lot of profit is made then this will be hard for small businesses.
There are a lot of different factors to consider including technological and
physical resources. Technological resources are intangible resources which are
split into 4 areas which consist of software licenses, accumulated experiences
and skills, intellectual property and property via patents and copyright.
Physical resources are tangible resources that a business needs to maintain in
order to carry out its activities. Examples of physical resources are premises,
materials, equipment etc. Both technological and physical resources have to be
managed extremely careful because they are essential in the business.
Technological Resources
Resources
|
Use
|
Cost of
this
|
Intellectual
Properties
|
The first
technological resource is intellectual properties and this is having the
right to own ideas including what happens to them and how often they are used
or if they have permission to use them. An example of this is a patent, which
is a product/service which is protected by anyone or any business who tries
to company any business ideas. Another example of this is copyright which is
a legal term that describes the rights a creator has over e.g. work, music.
Having intellectual properties is important for a small business because it
provides protection to the business and increases the bakery’s profits.
|
A patent in the
UK=£3,000
Copyright for 5
years=£39.50
Copyright for 10
years=£65.00
As Carmeli's is a
small local bakery they may not want to invest in buying 10 years’ worth as
it’s only a small business which may not be running for 10 years so they
don't want to take that risk.
|
Accumulated experience and skill
|
Having experience from those who have done a job for a long
period of time. Businesses want to keep people who have experience and skills
because these people help the business grow and they may get paid more to
keep them however they need to make sure they build up everyone’s skills so
they are not left short changed. This means employees build up skills over a
period of time. This is used within a local bakery because it ensures staffs
know the right stuff and have the knowledge to run the business. No one wants
to employ staffs who don’t have any skills or any idea of the products they
are selling. Especially being a shop that specialises in food, the staffs
need to make sure they know all the hygiene rules and the difference between
the foods. Employing staff can be difficult as you will have to pay each
staff money before you make a profit. For a small bakery they will need
around 3 staff including the owner.
|
Staff wage= £6.50 for 6 hours work
|
Software licenses
|
This is a legal agreement that specifies the terms of use for an
application and defines the rights of the software produce and of the
end-user. This is important in a bakery because without software licenses
they wouldn’t be able to have any machines or systems because they wouldn’t
get a license to have them. It is also important because none of the
businesses systems would be compatible without software licenses.
|
Software licence for Carmeli;s= £100
|
Protection via patents and copyright
|
This is having protection using these protection factors. Some
people may think it’s pointless though because it is difficult to prove that
someone has stolen your idea.
|
Patent for Carmeli's for 1 year= £260
Copyright= £265
|
Physical Resources
Resources |
Use |
Cost of this |
Location/space |
As it is a small business it only needs a small space and has to
be affordable as it is a local business therefore it is probably run by a
family who may not have a lot of money to spend on the business until they
make profit. It could also be someone’s home, office or etc. If they cannot
afford to buy a building as that will be a cheaper option and may be able to
negotiate the price or be able to pay it off in equal payments monthly etc.
buildings need to have an area where customers can shop and a place where
staff can cook the food. This applies for the bakery because there needs to
be an area where you can cook the food as bakery food needs to be fresh
otherwise no one would buy food that has been sitting on the shelf for 2
days. The location of the bakery is important when thinking about
distribution and accessibility to customers to encourage buying and increase
profits. The better and more central and busy the location is, the more
expensive the store is going to be because people want a store which is in a
busier place than not because it will get more business as a lot of people
will walk past it and see it and maybe go in if they like the look of the
outside. |
A small store in a quite busy area would cost annum=£35,000 |
Materials and waste
|
The business needs to supply all the ingredients to make the
food as well as providing a place to dispose all the waste. Some businesses
can use recycles materials which are renewable where as other businesses use
new materials or non-renewable materials such as oil, fuel. To make sure they
dispose their waste effectively, they should place recycle bins in the
bakery. |
The 5 basic ingredients that a bakery needs are: sugar, milk,
eggs, flour and butter.
A big bag of sugar=£3.20.
A large carton of milk=£1.50.
A large carton of eggs= £2.50.
A big bag of flour= £1.15.
A large tub of butter= £3.30. |
Equipment
|
Carmeli’s will need furniture. tables, chairs, stools etc. They
will need utensils such as cutlery, plates, glasses, mugs etc. Furthermore,
they will need cooking equipment to make all the food for the bakery such as
ovens, toasters, fridges, freezer, counter etc. Along with that they need
basic hygiene and safety equipment such as a toilet, sinks, soaps,
antibacterial hand sanitisers etc. For the business to run they need
equipment such as a telephone, computer, till etc. They will use a telephone
to communicate with people as some people can’t always get to the store
destination especially if it is a small local business. It is also important
because customers can phone up the bakery and get enquires, place orders or
ask any questions they have regarding the business via telephone which makes
sales increase as if they didn't have a telephone they will lose sales
because not everyone can access the local store. Computers help to transfer
data to a spreadsheet to make it easy to access and clear to read and
understand. Being a small business, a computer may not be necessary however,
it is extremely useful and work investing in one as it will help a lot. It
will help with things such as creating an online website, advertising online,
creating marketing campaigns, creating questionnaires, surveys etc. The
bakery will need to make sure they have an up-to-date till system or a
computer system which is easy and clear for staff to use. The use of IT
equipment can save a lot of time and also money as they will have to pay for
a till upfront whereas with IT they won’t need to replace it after a while
because you can just update the software. Also, this is good because it saves
time if customers are in store and the till broke whereas the till won't
break with the IT system. The business can also use the IT system not just
for the till, but also to measure attendance of staff on a daily basis, how
much stock they sold annually, achievements of staff etc. |
2 computers= £800
2 tills= £132
A fridge= £129
A freezer= £84
40 plates= £160
40 mugs= £80
40 glasses= £100
40 sets of knifes and forks= £88
Soap/sanitizer= £9
Toilet= £110
Sink= £170
Toilet paper= £25
Napkins/paper towels= £30
Plenty more equipment costs... |
Insurance
|
This protects businesses from losing money or possessions due to
any type of events which could occur. There are various different types of
insurances within a business which include; property insurance, legal
insurance, employee insurance etc. The bakery would use all three of these
types of insurances as they will have a property where the bakery is located,
along with staff and employees. Businesses use insurance because it reduces
the financial impact of risk to occur within the business. By having
insurance it gives everyone in the business a sense of security and
reliability because they are all protected if anything happens therefore
businesses do not need to worry about the risk of having to pay a large
amount to repair the business. Another benefit of having insurance is because
in case of a horrific world event such as a flood, you are insured so you do
not need to worry. |
Insurance for 1 year= £2,500 |
Security alarms and locks
|
Some businesses invest in security cameras which focus on
different views of the shop. Depending on how small the shop is this may not
be necessary however, it is a very important thing to have to prevent
stealing etc. By having cameras in the shop it gives the employees a sense of
security and they can feel safe as they can feel relaxed because none will do
anything because it is clear there are cameras facing different angles of the
store. Moreover, the bakery could use the security cameras to monitor the
staff and see how they are doing and what they are doing throughout the day.
You will be able to see how professional the employees are and how they
handle customer situations. This provides them with valuable feedback to talk
about with their employees and if necessary, fire them. |
1 security alarm= £550
2 security cameras= £110 |
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