unit 13 p3 m1 d1 RESUB

UNIT 13 P3

Job Description

Title: Receptionist

Reports to: Manager

Location: Sussex, Midlands

Job Summary:

Looking for someone to fulfill the job vacancy for a receptionist at Purple Peach Co. They need to be approachable, friendly and punctual looking to exceed in giving customers advice and helping with enquiries on a daily basis. They need excellent organisation and communication skills. They will need to answer direct phone calls on a regular basis, and greet callers using professional language and positivity, maintaining a high profile of knowledge.

Date: 18/01/2016

Receptionist duties and responsibilities:

• Administrative work
• Deliver customers and callers advice
• Answer phone calls efficiently and positively
• Mail and package delivery
• Data entry
• Manage and file documents
• Organise and tidy paper work

Requirements:

• Proven working experience in an office or something similar
• Had experience with Microsoft Office Suite
• Professional appearance
• Ability to organize  and multitask

Personal Specification

Job Title: Receptionist

This candidate needs to be able to demonstrate the following core competencies to a high level and use these to the full in their work. This is more important than having a great deal of direct experience of the job content, and we will be looking for all the following requirements in a candidate during the selection process, if you are short-listed.

Essential:

• GCSE in English Language
• Customer focus
• Ability to use computers and its software
• Experience of office work
• Communication skills
• Ability to work unsupervised

Additional job requirements:

• GCSE in Math’s
• GCSE in ICT
• Experience in a data base software job

Experience:

• Experience of greeting guests and visitors and making them feel welcome
• Experience of basic ICT duties and office skills
• Ability to promote a positive image of the business
• Approachable with interpersonal skills

General Intelligence:  Above average

Physical Requirements:

• Good hearing
• Understandable speech
• Good health record
• No serious sight impairment
• Pleasant appearance

Interests: No required interests

Job Advert

```

Job Description- The purpose of a job description is to mainly ensure you are picking the right candidate for your chosen vacancies available. These should be well-written and very carefully thought out as this is the basic of all recruiting and selection processes. A job description is an impression of what that business is like as it states what it requires you will get a bit of an insight into what working at that business feels like.

Person Specification- The purpose of a job specification is to show the candidates a list of qualifications, previous experience, skills, knowledge and other aspects that they should have to be appropriate for this chosen job. This is the basic piece of information that is used when advertising the vacancies for the jobs available. An example of a job specification for Tesco’s is that; you should be approachable, you should have previous work working with customers, you should have a C or above in Maths GCSE or A-Level, you should be able to work quick and efficiently when told to do something.

Job Advert- This is as a paid advertisement which is in a newspaper or another place where vacancies are placed. The advertisement is designed to attract people to see the job advert and want to apply for the job available. It is designed to attract suitable qualified candidate for a job. An effective advert reduces the time businesses spend interviewing unsuitable candidates by providing a precise statement of job requirements.

Application Form- The purpose of an application form is to find out information that unnecessarily wouldn’t be included in a CV. There also used to make a first impression such as checking spelling, punctuation and grammar. Schools and businesses use them to ask previous criminal questions and employment history to check there is no criminal records. They cover references from people with high authority, educational history, employment history, personal details.

CV- The purpose of a CV is to give a summary of your academic qualifications, aspirations, hobbies, previous experience and various other important information recruiters look for. Your CV should impress the recruiters as this is your first impression and it should be unique and specific to make you stand out from the many identical CV’s employees see. However, a CV is also useful to help you understand your strengths and weaknesses in your skills.

Cover Letter- The purpose of a cover letter is to give an extra chance to show the recruiter’s how your qualifications will make you suitable and why you should get this job. A cover letter should be particular to you and explain in difference to your CV one or two of your most monumental experiences or achievements.

Unit 13 M1- Comparisons

In this assignment I will be comparing the purpose of the different recruitment and selection documents used in the selection and recruitment process.

A person specification and a CV is very similar, because a person specification is a profile of a candidates required for the position and it is written by the business. Likewise, an application letter is a written document submitted with a job application explaining the applicants interests and credibility in the position they are applying for. An application form is known as a motivation letter which includes a contact section, a salutation, information on why you are qualified for this job position, signature. A difference between a person specification and a cover letter is that a person specification is written by the business who are offering the job position where as, a cover letter is written by an applicant to the business.

A cover letter and a CV are alike in many ways because they both give you a chance to show employers everything you have to offer. They both give you a chance to show your qualifications, skills and achievements to prove they are right for the vacancy.  Although, they are very different as a cover letter is an additional document which are only used by some candidates. Both a Cover letter and a CV include a good majority of the same information in both of these application forms. They are both also used to shortlist and they both benefit and support each other, they are like bread and butter, it isn’t essential to have them together but it would benefit you a massive amount and improve the other one. These documents are very helpful and convenient when recruiting employees.

A CV also known as a curriculum vitae, and a cover letter are very similar in some ways however, they have their differences because, a CV is detailed and a cover letter is more brief and one of the two documents sent to the potential employer. A CV provides an overview of a persons experience, skills and employment history and qualifications where as, a cover letter is important in determining whether the applicant will get to have an interview for the potential position. One of their differences is that a cover letter includes general details about the person such as contact name, name of the candidate, work experience etc. A CV should be more detailed than the cover letter because the cover letter complements the CV which is a detailed report explaining a person’s aspirations, previous experiences etc.

A job description and a person specification are similar as both are currently up to date and help give employees guidelines. They are to ensure you pick the right candidate for the job. However,  they are different because a job description includes what the job vacancy will be like and the purpose of the job whereas, a person specification is a list of a person’s qualifications, achievements. A job description and a person specification are both needed when looking for a job, they both include details about what the job is going to offer and although the person specification is from the person looking for a job, it still includes the qualities and skills the job their applying for is looking for. Furthermore, they are both very specific pieces of information as they clearly state what’s necessary and only write relevant and to the point information in them which makes them very useful when it comes to an interview and you can go along the job description and say have u meet this criteria and you can clearly see on the persons specification if they have matched that requirement or not, this makes it a lot easier for employees when recruiting. The main purpose of the job description is to define where the job is positioned in the organisation structure. Conversely, a person specification is a profile of the candidates required for the work and it is written by the firm.